If your company is starting to ramp up production and you are expecting to enter into a new trend that will result in many more inbound calls being made to your sales department, you might want to actually consider hiring an inbound sales company. Here's how this can be very beneficial for your company as a whole.
Your In-House Sales Team Can Be More Productive
You can hire an inbound sales company to do all of the work from taking the initial call to closing the sale or have them simply predetermine which people would be a quality sale and forward them to your in-house team. This would result in your in-house sales team being able to focus more of their time on things that can really make a difference in your company's bottom line. They will be more productive because they will not have to deal with dead leads and calls that go nowhere.
You Can Mix Up What They Take Calls For
If you can provide them with an initial script that they have to follow and find a company that will be able to provide you with a team of inbound sales agents that can hop from one job to the next, you are in luck. This is especially true if you are running a company that does not simply focus on one type of thing to be sold. If you have several products or you provide several different services, you will want to make sure that those answering the phones will be able to handle it all.
This is easily done when those answering the phones do not have any other responsibilities for their job other than taking orders for you. Your in-house crew might have many different job duties throughout the week, which means that they may not be able to focus as much on the calls. Let the inbound sales company handle that and your in-house employees can mange the rest.
Now, all you have to do is to find the perfect inbound sales company to hire. To do that, you will need to start your search right away. You want to be able to conduct research regarding the experience and success the company has had in order to determine if you will be able to count on them to fulfill your needs. If you are having a little trouble finding them on your own, you can always check to see who other businesses are using for their inbound sales calls needs.